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Because AI shouldn't just be buzzwords and bravado—it should actually work.
Welcome to the AI Agent Era (No Sci-Fi Degree Needed)
AI is having its main character moment. Every second startup claims their tool will “10x your productivity” or “auto-magically fix your workflows”—but here’s the kicker: most of it is smoke, mirrors, and jargon.
Now for the good news: Domo’s AI Agents actually deliver. No empty promises. No endless training manuals. Just real-time, intelligent automation that’s already transforming how businesses run—from the shop floor to HR HQ.
And thanks to Agent Catalyst, building your first AI agent in Domo is as easy as your morning coffee (except this one boosts more than your caffeine levels).
💡 Curious how YOUKNOW helps South African businesses activate AI? Explore our Domo offering.
But Wait—What’s an AI Agent, Anyway?
No shame if you’re not fluent in machine learning speak. Here’s the TL;DR:
An AI agent is a smart little software bot that can perform tasks, automate processes, and answer questions based on real-time data. The magic? It turns the “we should use AI” dream into a practical, everyday reality.
🔍 Want a walkthrough? Here’s how Domo explains AI Agents.
Real Use Cases, Real Results: Where Domo AI Agents Shine
Still wondering where these agents fit into your day-to-day? We’ve got six bite-sized examples that show how Domo is helping brands work sharper, faster, and a little more like future-you envisioned.
Retail: Turning Sales Associates into Superstars
In-store sales teams often lose out to the convenience of online clicks. But give them an AI sidekick? Game-changer.
Domo’s AI Agents can instantly answer customer questions, surface product info, and even suggest upsells—so your team has Google-level knowledge without reaching for their phones.
🎥 Watch it in action: AI Agent for Retail Sales Associates
🔗 AI in retail: 5 ways to personalise customer journeys
💬 Customer Experience: Tailor-Made, Every Time
Forget cookie-cutter service. With Domo, you can personalise in-person experiences based on past purchases, preferences, and patterns—making each visit feel like VIP treatment.
🎥 Watch now: Customer Experience AI Demo
🔗 Why personalisation matters more than ever
🧑💻 Customer Support: Because Nobody Likes Waiting
When customers complain, speed (and empathy) wins.
Domo AI Agents triage issues in real-time, escalate to the right teams, and even recommend responses—turning frowns into five-star reviews faster than ever.
🎥 Check out the support flow: AI Agent for Customer Support
🔗 Fixing the feedback loop with smarter data
📊 Market Intel: Outwit, Outplay, Outsell
Why react when you can predict?
Domo helps you spot market shifts, rising trends, and competitor weak spots—so you’re first to move, while everyone else is still refreshing the report.
🎥 See market intelligence in action: Competitive Intel Agent
🔗 Turning insights into action: Domo dashboards in SA
👩💼 HR & People: Support from the Inside Out
Happy employees = happy customers.
Whether it’s helping your team understand their benefits, flagging burnout risks, or automating onboarding—AI Agents free up HR to focus on humans, not paperwork.
🎥 See the HR Agent in action: AI Agent for HR & Benefits
🔗 How to build a people-first data culture
🧹 Data Collection: Less Chaos, More Clarity
You’ve got data. But is it helpful?
Domo agents help you sort signal from noise—finding the gold nuggets that actually drive decisions (like which promotions stick, or what customers really care about).
🎥 Watch it work: AI Agent for Data Extraction
🔗 Data done differently: Domo + YOUKNOW
Ready to Build Smarter Workflows?
Whether you're in retail, support, HR, or just trying to untangle a spreadsheet that’s become sentient—Domo AI Agents are built to make your workday easier.
At YOUKNOW Technologies, we help South African brands get real value from platforms like Domo—through smart setup, local strategy, and hands-on support.
👉 Want to see what AI could do in your business? Book a Domo demo with YOUKNOW
Why YOUKNOW + Domo?
Because we don’t just resell software—we make it work.
From activation to automation, YOUKNOW Technologies helps your teams extract value from their data, faster. We're the local partner that knows the market, the tools, and the tactics.
🚀 Let’s build your first AI Agent together. Start with Agent Catalyst, and bring YOUKNOW in for the heavy lifting.
