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The Social Suite of the Future
Today’s brands need to adapt quickly to make it to tomorrow. With Brandwatch's Consumer Intelligence and Social Media Management Suite, they have created the Social Suite of the Future. Understand and engage with your customers at the speed of social with Brandwatch, the social suite built for our fast-moving world.
Brands that love
Brandwatch
The #1 trusted enterprise solution
Brandwatch solutions are consistently recognized as leaders by industry analysts and the customers who rely on them to better understand and engage with their consumers.
React to the trends that matter
When your social strategy is executed well and informed by robust, unique insights you’ll get a competitive edge that produces measurable results. Don’t just take our word for it, see how some of our other clients did it.
Manage all channels with ease
Take the stress out of community management and customer support. Engage customers and prospects with one social inbox for all your networks.
Get better results and ROI
When your social strategy is executed well and informed by robust, unique insights you’ll get a competitive edge that produces measurable results. Don’t just take our word for it, see how some of our other clients did it.
Shield your brand from threats
Monitor emerging threats across over 100m sources and set up smart, real-time alerts to respond with speed and confidence before problems develop.
Collaborate on data-driven content
Manage channels, teams, workflows, approvals, and campaigns and ensure brand alignment and stellar quality in one collaborative content calendar.
Fastest growing dataset
Only Brandwatch provides the most historical and real-time consumer data - 1.4 trillion historical conversations back to 2010 and 501 million new conversations added every day.
PRODUCT FEATURES
Powerful alone, better together
Consumer Intelligence
Consumer Research forms the basis of Brandwatch's consumer intelligence solution, with add-on apps providing enhanced functionality for specific use cases:
- Consumer Research: Brandwatch Consumer Research gives you access to deep consumer insights from 100 million online sources and over 1.4 trillion posts.
- Reviews: Introducing Brandwatch Reviews, comprehensive coverage and in-depth analysis of all your product reviews
- Vizia: The leading marketing reporting and command centre solution for the enterprise.
Social Media Management
Brandwatch is an official partner of Meta, Instagram, Twitter and TikTok. Search social networks and the internet to find the right people to reach, opportunities to act on, and potential problems to avoid. With add-on apps to enhance your digital strategy:
- Publish: All your social media scheduling needs in one place.
- Advertise: Create automated ad campaigns at scale.
- Measure: Track your performance across channels.
- Benchmark: See how you stack up against your competitors.
- Influence: Discover influencers and manage your campaigns.
- Engage: Use one inbox for all your interactions.
- Audience: See all your audience data in one place.
- Listen: Monitor the web for insights
Wesbank
Brandwatch is your online listening superpower. It helps you monitor what people are saying about your brand, competitors, or industry across social media, news, blogs, and forums. It’s like having your ear to the digital ground – minus the awkward crouch.
Brandwatch uses AI to collect and analyze online conversations in real time. You define what you want to track (keywords, topics, or brands), and it delivers insights you can use to make smarter business decisions. It’s like having a data analyst who never sleeps.
If it’s online, Brandwatch is probably watching it. Social media platforms like X (formerly Twitter), Instagram, Facebook, and TikTok? Check. Blogs, news sites, and forums? Check. Even Reddit and niche corners of the internet? Double-check.
For sure! Brandwatch is built to scale. Enterprises can track multiple markets, brands, and campaigns while getting tailored insights for different teams. With features like advanced filtering, sentiment analysis, and data integrations, it’s perfect for handling the complexity of big business.
AI is at the heart of Brandwatch. It’s used for sentiment analysis, identifying trends, spotting patterns, and even predicting future conversations. Basically, it’s the brains behind the operation – and it’s pretty clever.
Ja, it’s designed to be intuitive, even for first-timers. The dashboards are customizable, the interface makes complex data feel as simple as a morning coffee run, and insights are available in real time. Plus, sharing dashboards with stakeholders is a breeze - so everyone stays in the loop without endless email chains. And if you ever need help, there’s plenty of support and resources to guide you.
Absolutely! Whether it’s Slack, Google Sheets, or your CRM, Brandwatch fits into your workflow like a glove. It even plays nice with Hootsuite and other social media management tools. No siloed data here!
From retail, finance, FMCG, healthcare, technology, entertainment and everything in between, Brandwatch works for anyone who wants to stay ahead of the conversation. Whether you’re tracking consumer trends, managing PR, or planning campaigns, Brandwatch is your go-to tool.
Yes, indeed. Brandwatch is POPIA & GDPR-compliant and takes data security very seriously. You can trust that your insights are protected with enterprise-grade security measures.
Brandwatch offers custom pricing tailored to your needs. Whether you’re a small team or a global enterprise, there’s a plan to match your requirements. Get in touch, and we’ll help you find the right fit – no hidden surprises, promise.
Getting started is as easy as pie. Define your goals, set up your topics, and let Brandwatch do the heavy lifting. If you need help, our team is ready to make your onboarding process smooth and stress-free.
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Revolutionise Your Social Engagement with Brandwatch
Schedule a demo with one of our experts to explore how Brandwatch's social suite can boost your brand’s impact.
