Digital consumer intelligence icon
Digital Consumer Intelligence
Social intelligence icon
Social Intelligence
Social media management icon
Social Media Management
Digital customer engagement icon
Digital Customer Engagement
Market research icon
Market Research
Social media analytics icon
Social Media Analytics

Understand and connect with your customers

As the Sub-Saharan channel partners to leading marketing and customer experience technologies, YOUKNOW Digital services African enterprise brands to outperform their competition.

Woman working on her laptop in an office
Woman smiling while scrolling on her tabletUI design of a laptop screen
Facebook messenger conversation between a consumer and brand
Tweet with about a consumer's new reusable coffee cup
Woman smiling while eating ice cream
Man smiling while on his phone

Helping you understand your customers

These are the tech stars that shine in their own way to help brands understand their customers. From social care to keeping an eye on your competitions viral content, we help combine the technologies you need for your business to unlock its ultimate digital potential.

Braze
Mixpanel
mParticle
Chattermill
GWI
Hootsuite
Rival IQ
DOMO
Audiense
Khoros
Brandwatch
Braze
Mixpanel
mParticle
Chattermill
GWI
Hootsuite
Rival IQ
DOMO
Audiense
Khoros
Brandwatch
Braze
Mixpanel
mParticle
Chattermill
GWI
Hootsuite
Rival IQ
DOMO
Audiense
Khoros
Brandwatch
Braze
Mixpanel
mParticle
Chattermill
GWI
Hootsuite
Rival IQ
DOMO
Audiense
Khoros
Brandwatch
Audiense
Brandwatch
Braze
Chattermill
DOMO
GWI
Hootsuite
Khoros
Mixpanel
Rival IQ
mParticle

case studies

From zero to click- through-rate hero

Working with some of Africa's biggest agencies and brands has allowed us to see the practical examples & results from their use of our product tech stack.

Man smiling while looking at his phoneGraph showing volume over time
Group of people looking at a laptop togetherList of Twitter trends

Youknow blog

How to stay on top of trends & go next level

From the newest product partnerships, to the latest event & consumer trends, we're staying on top of things with our blog content.

It's never been easier for our clients

We are dedicated to helping our clients choose the right tech stack for their needs - here's what some of them have to say about us.

mediclinic_photo

Our great experience with Brandwatch and YOUKNOW team: using social data to improve patient care.

Werner V.
Digital Marketing Manager | Mediclinc
Person working on tablet

"Brandwatch enabled us to tailor our social media marketing & communications specifically for our audience."

Jade Thomas
WesBank
Person looking at data on a laptop

“With YOUKNOW and Khoros onboard, we have created customer experiences worth smiling about.”

Ronelle Cain
Digital Senior Manager, MTN
Hands and devices on a wooden table

"Working with YOUKNOW has felt more like a true partner than a service provider - Ryan is amazing."

Dean Jackson
Managing Partner, Magnetic Creative
Crowd of people at a concert

"The GWI data is part of who we are now, delivering real value to what we & accomplishing our goals."

Erica Gunning
MD, Planit Media
Night time image of the world

"Having access to 1 trillion pieces of data opens up a landscape that we've never seen before."

Russel Smit
SM (Social Engagement), Standard Bank