3 Practical ways to build brand advocates via customer service
Customer experience and care drive a large amount of brand and product social conversation which ultimately influence purchasing decisions. Has your company checked all the boxes regarding your customer care strategies and aligned this with social media marketing efforts, yet something is still missing? Read on to explore three straightforward tips on how to link customer service, pre-sales care and marketing more deeply into your organization to drive better brand advocacy.
Lithium builds trusted relationships between the world’s best brands and their customers. Through their social publishing and response platforms, companies are able to engage and respond to their customers at scale increasing customer satisfaction and brand loyalty.
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