Khoros has Officially Launched

 

Tuesday, 5 March 2019, Khoros announced its rebrand and the merged company emates from Spredfast and Lithium. This will be the only company in their industry that is an expert in customer engagement. The merge of the two companies brings together 15 years of leadership in the marketing industry with both companies having expertise in the field.

 

Khoros is a leading customer engagement company with headquarters in Austria. It serves more than 2000 leading brands worldwide and manages 500 million customer touch points in 100 countries every day across online communities, social media and digital customer services. Khoros provides its customers with one platform to manage and analyse their social media accounts and how their social media posts are performing. It gives companies a unique combination of touchpoints in one platform and analytics that allow performance improvements through connected customer profiles and benchmarking.

 

About Spredfast

Spredfast is a smart social media marketing software that provides community management, social media marketing, content management and social media analytics tools to assist companies to build lasting relationships with their customers. Brands use Spredfast social software to manage social content across all digital touch-points in real time.

 

About Lithium Technologies

Lithium is the leading platform for digital customer engagement. It offers community, social media management and messaging to help companies listen and engage in digital conversations while engaging with customers to create meaningful relationships. It enables brands to manage different digital touchpoints, facilitates conversations and drives smart decisions through the collection of data.

 

The merge brings:

  1. A unique one platform connection with a combination of one to one and one to many touchpoints in one platform.
  2. An insight of analytics that allows great performance improvements and breaking down silos data through real-world benchmarking, shared ROI and connected customer profiles.
  3. Technology that comes with automation through AI and machine learning for businesses while it provides tailor-made solutions.
  4. Years of expertise and powerful workflows, content management and brand protection.

 

To learn more about Lithium and Spredfast, email us at sales@youknow.co.za



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